Bill Connect reminder amount and due date don't update (edited)
I have Bill Connect set up for APS, and I receive an email from Quicken every month when a new bill is available. However, the amount and due date never update in the app or on the website. The series is set up with an estimated $100 per month, with a due date of the 17th. In the attached example, the amount should change to $101.25 and the due date to the 15th, but it doesn’t.
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Hello @Asylum,
Thank you for letting us know! I would see if disconnecting and reconnecting the biller resolves the issue seen here. You can follow these steps to disconnect the biller:
- Navigate to Settings > All Recurring.
- Locate the Recurring Series that you'd like to disconnect and click the three dots at the end of it.
- Select Disconnect biller.
- Click Disconnect to confirm.
Afterward, try reconnecting to the biller to see if the amount and due dates start updating correctly. Let us know how this goes!
-Coach Jon
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I did that and it’s not connecting. It’s been like this for more than two days now.
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