Unable to scroll to the bottom of the navigation menu and other pages on tablet web browser (edited)

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Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jlexky,

    Thanks for letting us know! I do not have an ETA, but the ticket is still being worked on by our product team at this time. We will be sure to update this thread when we have any status updates!

    -Coach Jon

    -Coach Jon

  • Jlexky
    Jlexky Member ✭✭

    @Coach Jon…. This issue of the screen not scrolling has returned on Chrome on iPadOS even though it was working properly for a few days..

  • Jlexky
    Jlexky Member ✭✭

    @Coach Jon. Any update as to when this issue will be fixed? I have to use my MacBook Air in order to utilize the full functionality of Simplifi. It’d really be helpful to use Simplifi WebOS on my iPad.

    Thanks,

    @jlexky

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jlexky,

    I am just following up with you on the status of the issue you reported here. This issue is still open and being worked on, and we will continue to follow up with you as we receive updates going forward.

    -Coach Jon

    -Coach Jon

  • Jlexky
    Jlexky Member ✭✭

    @Coach Jon …. Thank you very much for keeping me updated!

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jlexky,

    I just wanted to let you know that the escalation for this issue is still open and ongoing. We don't have any updates to provide yet, but I gave the ticket another bump to see if we can get some action. I will continue to post updates here.

    Thank you for your continued patience!

    -Coach Jon

  • Jlexky
    Jlexky Member ✭✭

    @Coach Jon. Thank you for this update. One of the recent updates to the webOS app not only fixes this issue, it provides a lot more “usability.” For that, I thank the Simplifi team! One issue still exists using Safari in an iPad, there is still the bar at the top of the screen to select the Simplifi Mobile app. There is no way to get rid of this and it takes up screen space that could be better used. Other web apps that I use have the bar at the top to select their mobile app, BUT, they also include an “X” that, when selected, makes the app bar disappear. This would be a great improment for Simplifi’s webOS. Thanks, again, for all the improvements being made to Simplifi!

    Jerry

  • Coach Jon
    Coach Jon Moderator admin

    Hello @Jlexky,

    Thanks for the update! I went ahead and closed this ticket as resolved in that case! Regarding your other feedback, I would suggest creating an idea post that others can vote on and provide feedback on as well!

    -Coach Jon