Have there been any updates to the Barclay connection issue?

GyuriMoney · April 15

Have there been any updates to the Barclay connection issue? Looking for a timeline of when this will be fixed.

Coach Jon · April 15

Thanks for reaching out! Can you please clarify which issue you are referring to? We do have two open alerts for Barclays at this time that you can follow for updates here:

https://community.simplifimoney.com/discussion/16179/new-4-8-26-barclays-missing-transactions

https://community.simplifimoney.com/discussion/12480/ongoing-5-19-25-barclays-reverse-credit-card-balance-positive-instead-of-negative

I hope this helps!

GyuriMoney · April 15

CTP-16893

Coach Jon · April 15

Hello @GyuriMoney,

Thanks for the reply! This ticket is for the Missing Transaction issue with Barclays. I provided that alert above. You can follow the alert for any updates, which we will post as we receive them! There are no updates at this time.

GyuriMoney · April 15

Is this a Simplifi issue or a Barclay issue?

Coach Jon · April 15

Hello @GyuriMoney,

Unfortunately, we would not know that information here in the community. I wish I had a better answer for you. We will definitely update the alert as we receive more information, however.

GyuriMoney · April 16

I am looking to get an estimated timeline on issue CTP-16893. This is a major issue and I need some idea if this will ever work again, and if so, what the rough timeline is.

Coach Jon · April 16

Hello @GyuriMoney,

Unfortunately, we do not have an ETA at this time for this issue. We will be sure to provide updates when we receive them.

Have there been any updates to the Barclay connection issue?

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