Barclays Credit Card Account Loaded but No Transactions
I was able to link to my account but there are no transactions.
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I think there’s an issue with Barclay’s transaction data. I have a Barclay’s credit card connected. The balance is correct, but no new transactions have loaded since the 4th. I contacted support yesterday and they escalated the issue after some initial troubleshooting. You should do the same.
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I am having the same problem with Barclay's. I reset the card and that did not fix the problem.
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Hello everyone!
Thank you for reaching out and reporting this issue! We are aware of this known issue with Barclays at this time, and have created an alert you can follow while our product team works on a resolution:
In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center
-Coach Jon
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I'm reading Barclays is working on other platforms so hopefully this is not a Barclays outage and something Quicken can fix ASAP. Please, and thank you.
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I am wondering what's an ETA on this. It's been more than 10 days.
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Yes, still not working.…
Waiting very patiently!
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Have there been any updates to the Barclay connection issue? Looking for a timeline of when this will be fixed.
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Hello @GyuriMoney,
Thanks for reaching out! Can you please clarify which issue you are referring to? We do have two open alerts for Barclays at this time that you can follow for updates here:
I hope this helps!
-Coach Jon
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CTP-16893
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Hello @GyuriMoney,
Thanks for the reply! This ticket is for the Missing Transaction issue with Barclays. I provided that alert above. You can follow the alert for any updates, which we will post as we receive them! There are no updates at this time.
-Coach Jon
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Is this a Simplifi issue or a Barclay issue?
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Hello @GyuriMoney,
Unfortunately, we would not know that information here in the community. I wish I had a better answer for you. We will definitely update the alert as we receive more information, however.
-Coach Jon
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I am looking to get an estimated timeline on issue CTP-16893. This is a major issue and I need some idea if this will ever work again, and if so, what the rough timeline is.
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Hello @GyuriMoney,
Unfortunately, we do not have an ETA at this time for this issue. We will be sure to provide updates when we receive them.
-Coach Jon
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Transactions are loading for me again as of this morning. Hopefully that means the issue is fixed.
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Yes, just checked
Working for me as well.
Hopefully, it's finally fixed.
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Are you able to download transactions that were previously not downloaded, or just new ones from today?
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That I'm not sure of, since I was adding transactions manually. Needed to keep track of them, plus the payments
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I had been adding mine manually, but they now have matching transactions that appear as cleared, which suggests that it did load historical data.
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no update on the Barclay connection issue? We close to 2 weeks of this issue
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Yay, working for me, too. Thank you!
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Same issue here transactions from 4/4 are missing. I am seeing pending transactions from 4/17 but looks like when it clears it disappears again. I have 3 more that showed up as pending today. I will monitor to see to see what happens when it clears.
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Hello @soccerwood14,
Thank you for letting us know you're also seeing an issue. There are currently two open alerts. Which issue are you encountering?
I look forward to your response!
-Coach Kristina
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Showing correct amount for card but only showing one transaction from April. Transactions from March 24 on are missing on Simplifi.
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And I'm only seeing a month of transaction, the most recent. I made sure there were not filters, the date range goes out for a year.
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Hello everyone!
Our team is still working on a resolution for this known issue:
We are glad to hear that some of you are reporting that your missing transactions are appearing, but for those of you who still are experiencing this issue, please continue to follow this alert for updates.
Thank you for your patience!
-Coach Jon
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Yes, it's definitely not all fixed
Today, I my transaction didn't download that I had a few days ago. But balance shows it.
And old ones that I've added manually didn't download as well.
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Having same ongoing issue waiting on resolution for a couple weeks. No transactions since 4/6.
CTP-168930 -
We don't see any transactions before March. This is a mess. All the transactions have to be re-categorized now, which is a lot of tedious work. This is very disappointing.
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The issue is no updates get posted to that post. It is very frustrating to have your question dismissed, then be set to a post, where comments are disabled, and no updates are ever posted.
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