Onity Mortgage
Hello,
Please add Onity Mortgage (formerly PHH Mortgage) as a supported institution in Simplifi.
Here's their login URL:
Comments
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Is there an ETA on this request?
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Hello @Hortense13,
Thank you for letting us know you'd also like to see this financial institution added. Because adding a financial institution requires its cooperation, we can't guarantee when or if one will be added.
Thank you!
-Coach Kristina
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Since our login credentials hasn't changed what will it take to change from PHH Mortgage to Onity? I'm seeing the PHH account still active in Simplifi.
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Hi @Penner , did Simplifi correctly download your mortgage balance from the PHH site?
For me, I was able to connect Simplifi to the PHH site, and it correctly downloaded my mortgage balance for a while, but for the past year or so, Simplifi stopped downloading balance, instead just reporting $0. I asked for help from Simplifi, reconnected the account, etc. Nothing worked?
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Yes it still connects and reports current balance as PHH.
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Well today PHH Mortgage no longer connects AND Onity isn't in the listed institutions to connect to so now we are stuck with nothing. Ugh.
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It appears my mortgage was just transferred to Onity, would be nice to connect.
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Hi @Penner , I'm happy to report that Simplifi regained its connection to PHH Mortgage. If you click on the connection error icon next to your PHH Mortgage account in the Accounts list on the left side of the screen, you'll be prompted to reenter your credentials. I did this and regained connection.
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Hi @Adam14342 , I don't know for certain, but I would expect you'd be able to sync with PHH Mortgage too. The only things that changed in the PHH Mortgage to Onity Mortgage transition were the company name and the login URL. However, the website interface and design remain exactly the same, which is why the PHH Mortgage institution still works on Simplifi.
That said, Simplifi's current connection with PHH Mortgage is inconsistent. I find myself reentering my PHH credentials into Simplifi somewhat regularly to regain connection.
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Now Simplifi is consistently connecting to the PHH Mortgage site (for me anyways), but it's not updating my mortgage balance at all. The PHH Mortgage site (now Onity Mortgage) reflects the payment I made on 6/1/2026 and currently shows the new, lower balance, but Simplifi still shows the old balance before the payment.
This is so frustrating. I don't understand why this connection is so unreliable.
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@Coach Kristina are there any plans to review Onity?
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Thanks for the sympathy @Adam14342 . Hope the PHH Mortgage connection works for you when you gain Onity online access on 6/6.
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Wow, just read Onity Mortgage (formerly PHH Mortgage) total servicing portfolio stands at $338 billion UPB, managing over 1.4 million consumers. 13th-largest U.S. mortgage servicer. I had no idea they were that big.
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That's incredible, @Adam14342 . I had never heard of PHH/Onity before my mortgage was transferred to them.
Given their size and the number of consumers who use PHH/Onity, you'd think Simplifi would want to fix their connection with them!
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