Raymond James - FDP-101/FDP-102/FDP-155 (edited)

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Comments

  • ja12me
    ja12me Member

    I seem to be cycling through FDP- errors (101, 102, 155) for well over two weeks. This is very unfortunately. I also had this happen to with my Venmo account but they seemed to have resolved that problem in about a 2 week turn around. Do I hold hope for this to be fixed too? or do I just move on….

  • MZABEL67
    MZABEL67 Member
    edited April 26

    I canceled my subscription after quicken's tech support rep stated that they were going to wait for Raymond James. I said that is unacceptable and he offered me a free month. Really?

  • Wait for Raymond James? I called Raymond James and they said they have not changed anything. My experience with tech: No resolution + 2 weeks + No announcements = No Fix.

  • MZABEL67
    MZABEL67 Member
    edited April 30
    13279.jpg

    It continues. [removed - non-constructive]

  • dtorg1955
    dtorg1955 Member
    edited May 1

    Coinbase connection has been broken for almost 2 years. Will that be the same for Raymond James? [removed]

  • Monarch money is able to connect Raymond James flawlessly. I just signed up. Will be leaving Quicken Simplify and asking for a refund. Because clearly this is not a Raymond James issue.

  • fjh
    fjh Member

    Could you please just give us an update? This is taking a long time

  • Coach Janean
    Coach Janean Administrator admin

    Hi @fjh, I am sorry that we do not have an update at this time although are teams are still looking into this issue and are looking for a resolution. I recommend following the alert so you are notified when any updates are shared.

    In the meantime, you can track the accounts manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center

    Thank you for your patience!

  • Graygoat
    Graygoat Member
    edited May 6

    This is ludicrous. I think Raymond James is not the only financial institution they are experiencing issues with. [rant redacted]

  • gpb59
    gpb59 Member ✭✭

    Is this still happening?, I did not renew, my subscription expired 4/25 and I thought it had been fixed the last day before it expired

  • dtorg1955
    dtorg1955 Member
    edited May 6

    [removed - speculation/rant] Please confirm then I will move on to another platform.

  • dtorg1955
    dtorg1955 Member

    I am using it too. It also works correctly with Coinbase too. However it does not track RJ investments properly in accounts with options.

  • riddle
    riddle Member

    manually adding transactions - what a pain. tried the bulk loader csv file but thats really for standard purchase transactions… you get into investments and the details require symbols and cost basis. suppose improving the bulk loading of investment like transactions is not in the queue for release…. at this point i'd be happy with even a balance only update although fixing it would just be the ideal state. Soo many folks like your product… but i completly get the motivation to find alternatives. does the full version of quicken have same problems?