Raymond James - FDP-101/FDP-102/FDP-155 (edited)
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I seem to be cycling through FDP- errors (101, 102, 155) for well over two weeks. This is very unfortunately. I also had this happen to with my Venmo account but they seemed to have resolved that problem in about a 2 week turn around. Do I hold hope for this to be fixed too? or do I just move on….
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I canceled my subscription after quicken's tech support rep stated that they were going to wait for Raymond James. I said that is unacceptable and he offered me a free month. Really?
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Wait for Raymond James? I called Raymond James and they said they have not changed anything. My experience with tech: No resolution + 2 weeks + No announcements = No Fix.
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It continues. [removed - non-constructive]
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Coinbase connection has been broken for almost 2 years. Will that be the same for Raymond James? [removed]
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Monarch money is able to connect Raymond James flawlessly. I just signed up. Will be leaving Quicken Simplify and asking for a refund. Because clearly this is not a Raymond James issue.
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Could you please just give us an update? This is taking a long time
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Hi @fjh, I am sorry that we do not have an update at this time although are teams are still looking into this issue and are looking for a resolution. I recommend following the alert so you are notified when any updates are shared.
In the meantime, you can track the accounts manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center
Thank you for your patience!
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This is ludicrous. I think Raymond James is not the only financial institution they are experiencing issues with. [rant redacted]
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Is this still happening?, I did not renew, my subscription expired 4/25 and I thought it had been fixed the last day before it expired
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[removed - speculation/rant] Please confirm then I will move on to another platform.
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I am using it too. It also works correctly with Coinbase too. However it does not track RJ investments properly in accounts with options.
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manually adding transactions - what a pain. tried the bulk loader csv file but thats really for standard purchase transactions… you get into investments and the details require symbols and cost basis. suppose improving the bulk loading of investment like transactions is not in the queue for release…. at this point i'd be happy with even a balance only update although fixing it would just be the ideal state. Soo many folks like your product… but i completly get the motivation to find alternatives. does the full version of quicken have same problems?
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28 days later, still down on 5/7 FDP 102 error
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Just FYI, Raymond James updates started working for me yesterday. It appears to have downloaded all missing transactions from the last month.
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Did you relink your accounts or add them as new? When I try to relink mine, they still won't update
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I did not have to relink the account. I guess the links were still there. It just updated the transactions and account balances.
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Looks like mine is updating now as well. Whew!!
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Mine, too. Finally.
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My Raymond James accounts have not updated in Simplifi for 40 days. I'm not interested in updating these accounts manually. Updating the accounts automatically is why I pay for Simplify.
Please fix the issue. Can Quicken provide updates atleast weekly?
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My Raymond James connection started working again. Now if we could get Prudential Financial to work, that would be fantastic.
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I am still getting FDP-155 error, whatever that means. As was mentioned, other packages [removed] have no problem connecting. Unfortunately, Simplifi Support (proudly calling themselves "coaches") arrogantly dismissed that information: "I cannot comment on other third-party programs, since I would not really know how they would work."
I am not planning to renew Simplifi when it expires in two weeks. Shall I close this ticket, since I won't be able to confirm the fix? "Coaches" - please advise
-Professor Felix
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Hello @virshu,
I can certainly understand your frustration when dealing with this issue. I can confirm that this issue is still actively being worked on by our team, and we do have an alert that can be followed while they work on a resolution.
I regret that you will not be renewing your subscription, but I hope that one day you may return to Quicken Simplifi if you choose to do so. Thank you for your understanding!
-Coach Jon
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As RJ is my primary financial institution for banking and investments not working with Simplifi is problematic. I am requesting a prorated refund on my prepaid application.
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Hello @eljay,
Thanks for reaching out! I understand your frustration as well, but we are unable to offer refunds here in the community. Requests for refunds would need to be directed to our chat/phone support team, as they have the tools needed to process and determine eligibility for refunds.
-Coach Jon
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