Lots of errors this morning -- "error occurred," categorization changes
Is there some kind of widespread problem with Simplifi this morning? I'm experiencing many errors.
First, as I'm entering transactions into my Manual accounts, I keep getting an error that says "An error occurred. Please try again." And then "Sorry, we are unable to make your changes."
Here are screenshots (I did use the "Send feedback" link to report the problem):
Each time this error occurs, the transaction I tried to enter disappears, and Quicken becomes unresponsive and fails to load some data. Here's a screenshot:
Then when I log out and try to log back in, I have trouble logging back in (it keeps spinning indefinitely).
Secondly, I see that many of my transactions that have previously been categorized are now Uncategorized, going back to March of this year. All of these transactions appear to be Transfer transactions that were either generally categorized as "Transfer" or linked to specific other accounts.
Comments
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I believe at least the second part of the error described above (the suddenly "Uncategorized" transactions) is connected to the missing transactions issue posted about in other threads this morning. These transactions are all Transfer transactions that become "Uncategorized" because the corresponding linked transaction disappeared.
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Hello @ejs,
Thanks for reaching out! I agree that the secondary issue you listed is most likely linked to the ongoing known issue regarding missing transactions in Quicken Simplifi.
As for the main issue you reported, are you still experiencing these errors? I would check whether trying in another web browser resolves the issue with the errors you are experiencing. I am not seeing those errors myself when inputting transactions. Let us know!
-Coach Jon
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