Unable to save downloaded transaction after adding splits (edited)

L McGregor
L McGregor Member ✭✭
edited May 12 in Feedback

I used to be able to edit a transaction to be a split. Now when I try to do so and update I'm getting an unable to save error.

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Comments

  • SRC54
    SRC54 Superuser ✭✭✭✭✭
    edited May 12

    I just edited a transaction to a split without any trouble. This kind of error is usually just a momentary glitch.

    Have you tried on both the web app and the phone app? You might want to sign out and sign back in as well. You might want to try different browsers. Even if these suggestions don't work, you will have eliminated these possibilities.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Dollars & $ense (DOS) and MS Money (Windows) 1987-2009

  • L McGregor
    L McGregor Member ✭✭
    edited May 12

    I wonder if it makes Difference that the transaction is a series?

    1000013912.png

    [edited image to reduce size]

  • L McGregor
    L McGregor Member ✭✭
    edited May 12
    1000013911.png

    Sorry message screenshot attached

    [edited image to reduce size]

  • L McGregor
    L McGregor Member ✭✭

    Interesting fact, I'm not doing anything different than what I have done since last June.

  • SRC54
    SRC54 Superuser ✭✭✭✭✭
    edited May 12

    So you've downloaded the transaction and linked it to a series that has splits. So now you are editing the splits (because they are different from the split series?).

    I edited my split from a series but will now try editing one from a split series.

    Nope, I was able to do it. No problem.

    Try my earlier suggestions.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Dollars & $ense (DOS) and MS Money (Windows) 1987-2009

  • DryHeat
    DryHeat Superuser ✭✭✭✭

    Possibly the transaction is not actually linked to the series. It looks like it is paired with a transfer in the 3river car loan account.

    Is that transfer (in the 3river account) for the full amount of the transaction ($660) or for the amount you specified in the split ($425)?

    DryHeat
    -Quicken Classic (1990-2020), CountAbout (2021-2024), Simplifi (2025-…)