Unable to connect to Alerus (FDP-106)

rcortez
rcortez Member ✭✭
edited June 18 in Adding and Updating Accounts

Hello, I am having problems connecting to my Alerus Financial Services account. I am able to connect throught their website with no problem. I switched to using the "Alliance Benefit Group" connection which uses alerusfinancial.com and it worked for a couple of months, but this broke again and it gives me this error code: FDP-106. I tried using the regular Alerus connection, which uses alerus.com and I get this error: We are unable to connect to Alerus at this time. Care Code: FDP-176

Any suggestions for fixing this issue?

Tagged:

Comments

  • Coach Jon
    Coach Jon Moderator admin

    Hello @rcortez,

    Thank you for reaching out! If you are receiving the FDP-106 error when trying to update your account currently in Quicken Simplifi, then I would have you try the following steps to see if they work in resolving the issue:

    • Make all of the accounts with the bank manual by following the steps here.
    • Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
    • If the connection is successful, carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

    Let us know how this goes!

    -Coach Jon

Categories