Barclays url change?

2»

Comments

  • tvkloves
    tvkloves Unconfirmed, Member

    We can be certain that we will receive excellent assistance and prompt fixes for any problems we encounter when we use a premium app. We receive excellent customer support and greater transparency on the issues when we use Mint, which is a free service. I don't see that occurring here. Unless the bank quits utilizing your service, fixing a link shouldn't take long. This ought to be equivalent to integrating a new bank service into your system.

  • dbert721
    dbert721 Member

    I'm also unable to reconnect to my Barclays Savings account. My credentials have been verified to be correct.

  • Ken B
    Ken B Member
    edited December 2024

    Hey, Quicken!

    Here is the old URL. It was for the savings accounts only. https://www.securebanking.barclaysus.com/

    Here is the new URL. It has combined the Barclays Credit Cards and savings accounts into one website. https://www.barclaycardus.com/

  • MikeT
    MikeT Member

    I'm also still unable to connect. At one point there was a "cloud" symbol indicating issue was being worked on. Now there is just a "!" saying validate credentials. My credentials are correct. I can sign in directly. But still get an error message in Simplifi.

    Are you still working to fix the issue?

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Hey everyone, please be sure to follow our Alert for updates on this known issue. We will post updates there as soon as we have any news.

    We appreciate everyone's patience as this issue is worked on!

    -Coach Natalie

    -Coach Natalie

    *Check out Quicken Simplifi's Community Meetup Newsletter!

  • Why hasn't this been resolved yet?

  • I just joined Simplifi. My Barclays credentials work on the Barclays website, and I am also having this issue. I am appalled that this is still an issue given the advance notice AND that it's clear what the issue is. If it's not fixed soon, I will be asking for a refund.

  • MikeT
    MikeT Member

    This issue is still ongoing. I did manage to reset my connection but it only found 1 account. I have 5. All the balances are messed up sometimes twice the real balance. There is obviously a big mess up. Please fix ASAP. I am starting to research alternative services.

    Thanks

  • PSK
    PSK Member
    edited December 2024

    [removed] is a free alternative and I was able to connect to Barclays with it.

  • Jamesrds
    Jamesrds Member


    It has been 3 full months and it's very clear that this is not on Barclays' end anymore. The connection will not reset, nor have I been able to manually remove and re-add it. Will you be fixing this or should I skip my upcoming subscription renewal?

  • carbonj
    carbonj Member ✭✭

    So this started working this morning, but there was no update in status. When did this start working?

  • carbonj, did you do anything to get yours to work? Mine is still showing an error. I re-entered my username and password and no luck.

  • dbert721
    dbert721 Member

    Not working for me.

  • JCG2042
    JCG2042 Member ✭✭

    I tried again this morning and it worked when I chose this from the search list:

    Screenshot 2024-12-21 at 08.16.05.png

    It DID NOT work when I tried the one above it that referenced NA Delaware.

    Lastly, it only gave me one account to pull in. I have 2. I am going to check settings on the Barclays site to see if it's blocked for some reason.

  • tvkloves
    tvkloves Unconfirmed, Member

    This morning I tried to connect and it is working for me, but instead of adding all of my accounts, it's adding only one account. I have multiple CD accounts and also a savings one, but it shows only one CD account. Is anyone else having similar issue.

  • Ken B
    Ken B Member

    Yes. I have a credit card and a savings account with them, and it only syncs the credit card. It seems others are mentioning that they are only getting one account out of several synced.

  • Is this ever going to be fixed?

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Hey everyone, thanks for the updates regarding this issue!

    Since the known issue with Barclays is still ongoing, please be sure to follow our Alert for updates, as we will post any updates, when available, there:

    I do also see some messaging in Quicken Simplifi indicating that there is a known outage, so this is another area to keep an eye on:

    Screenshot 2025-01-02 at 12.13.45 PM.png

    We apologize for the inconvenience this issue is causing, and appreciate everyone's continued patience as we work with our service provider to resolve it!

    -Coach Natalie

    *Check out Quicken Simplifi's Community Meetup Newsletter!

  • Will Quicken be offering a discount to our memberships for this ongoing disruption? It seems very unusual that it hasn't 'worked for months now without a resolution.

  • JCG2042
    JCG2042 Member ✭✭

    Found this on the Barclays website - This isn't all Quicken's problem…. Since most other banks have this solved.

    Frequently asked questions

    I want to use a third-party app/financial aggregator to access my account data, but they are not able to access my account - What should I do?

    The policy is not to prevent or exclude any third-party apps or aggregators from accessing cardmember data on behalf of cardmembers. Due to increasing threats of fraud on financial websites and mobile apps, and in order to protect cardmember data, we no longer allow non-java script enabled browsers access to our site. In addition, we now require a one-time passcode security step when our customers log in from an unknown device or IP address.
    We have proactively reached out to third party apps and aggregators to inform them of the security modifications required for access to the Barclays site. Some have been able to make the necessary changes to accommodate our security enhancements. Others have not been able to accommodate these security modifications, and as a result their access will be blocked unless the customer re-authenticates. We are working on a solution that utilizes the latest standards and will enable us to maintain a high level of security while providing access to third party apps and aggregators, allowing them to be onboarded and enabled. We hope these enhancements will alleviate this inconvenience for our cardmembers in the future.
    In the meantime, you can always download your statement data from your account and import that data to your third party app.

  • MikeT
    MikeT Member

    Yes, there is a problem. But this isn't rocket science. If Quicken wanted to solve the issue it would allocate the resources. Very disappointed!

  • Coach Janean
    Coach Janean Administrator admin

    Hi All, this issue should be resolved. Can you please try connecting again and letting me know if you are still having trouble? Thanks!

  • dbert721
    dbert721 Member

    Looks like I'm no longer seeing the error, and my accounts seemed to refresh properly. Thank you for fixing this!

  • Mine are no longer receiving an error, but I am missing transactions for October and November (i.e., interest earned and any transfers I've done).

This discussion has been closed.