Capital Group - American Funds Retirement Center

qgillingham
qgillingham Member

This post hasn't been updated since September and has been open for more than 6 months. When will it be updated? The account not being available significantly diminishes the value of this application.

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Comments

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    It looks like no "[update]" was posted since 9/20/24, usually they [update] these reminders while they're waiting on fix every couple of weeks, it's kind of like it was forgotten about after 9/20/24. Maybe they were hoping no one would notice. I will say a third party handles the connection for these accounts, and it's possible at least some of the responsibility lies with that third party for not providing updates. Thre third party is a company like Intuit or Plaid or Fincity.


    Rob Wilkens

  • Mr.Tee1985
    Mr.Tee1985 Member
    edited December 2024

    [Removed - No Soliciting]

  • Agree with this statement. "The account not being available significantly diminishes the value of this application." I was baited over to Quicken from Mint and could connect my account for a while and then this issue came up. My renewal as well as others are coming up based on when Mint shut down. Do the right thing Quicken and get this fixed!