Temporary Double Counting of Investment Transfer Between Accounts

nrp06
nrp06 Member ✭✭✭
edited February 4 in Investments

Hello,

I need help correcting the balances of my investment accounts.

I recently transferred assets from Brokerage Account A to Brokerage Account B (a regular ACATS). Both accounts are connected to Simplifi through automatic syncing, and I did not enter anything manually.

However, Brokerage Account B shows the incoming funds before Brokerage Account A reflects the outgoing transfer. As a result, for about two days my total investment balance is almost double what it should be.

After roughly three days, the balances normalize on their own. But when reviewing my data and balance history, there is a large artificial spike during those two days that I would like to remove or correct.

I have reviewed the transaction dates, and they appear to be accurate in both accounts.

How can I fix this so the net balance across the two accounts is reflected correctly and the temporary spike is eliminated?

Thank you,

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Comments

  • DryHeat
    DryHeat Superuser ✭✭✭✭

    @nrp06

    Are you able to change the date on either of the transfers so that they appear to take place on the same day?

    DryHeat
    -Quicken Classic (1990-2020), CountAbout (2021-2024), Simplifi (2025-…)

  • SRC54
    SRC54 Superuser ✭✭✭✭✭
    edited February 4

    Yeah, this happens to me too, and it is an irritant.

    And there is nothing (I know of so far) that we can do. Simplifi ignores transactions in Investment accounts and only shows the balance that is downloaded from the brokerage. It usually is just off for one day. I assume these two brokerage accounts are different companies. Mine are two accounts within the same company so they clear next day. Of course, when I transfer to a banking account, I have the imbalance problem.

    And you cannot even enter a balance adjustment as you can for other accounts because they too are ignored in Investment accounts. (The only control you can have with investment transactions is to make them payment/deposits if you need them included in Reports and/or Spending Plan.)

    And since they are connected accounts, you cannot add or adjust the holdings either.

    If it bothers you a lot, you can put in a temporary transaction in another account, say Cash for the amount that is being double counted. This will fix your Net Worth (all accounts total), but won't do anything else. Then when it adjusts, you can delete that transaction.

    We really need for Simplifi to subtract/add pending transactions in Investment accounts. I hate that Simplifi isn't consistent across accounts. We should be able to do "Balance with Pending". You'll also notice that Investment transactions cannot even be designated as pending.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)

  • nrp06
    nrp06 Member ✭✭✭

    Oh yes. I can change the transaction dates but that does not affect the account balances. It is really weird.

  • nrp06
    nrp06 Member ✭✭✭

    Some great comments here. Thank you.

    Indeed Simplifi does not manage investments with the same proficiency it does manage budgets and regular spending accounts. I think this is an area of opportunity for the company.

    I will try that idea of yours…. maybe a manual investment account with some "fake" transactions can help here. I will try and report back.

  • nrp06
    nrp06 Member ✭✭✭

    Quick follow up.

    A manual brokerage account does not help. Same issues. Manual transactions do not affect balances.

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    Thank you. I made a feature to request for pending transactions to be counted in Investment accounts in order to alleviate this situation you described.

    There are two other requests that need to get more votes too:

    All of these are needed and would be especially helpful for those who have Cash Management accounts. Please consider voting for them.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)

  • SRC54
    SRC54 Superuser ✭✭✭✭✭
    edited February 4

    But you could add a temporary holding or cash amount I think? In a manual account, when you make a transfer, you would have the change the holding yourself whether it be Cash or a Fund. Even though the prices get updated for you, the holdings don't, right?

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)