Message that I've already added all accounts with Venmo

System
System Administrator admin
edited October 2023 in Adding and Updating Accounts

This discussion was created from comments split from:

Currently blocked by Venmo connectivity error

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  • Tina5757
    Tina5757 Member

    When I try to reconnect to Venmo I get a message that I've already added all accounts with them. Still not connected after multiple attempts. This is also happening with my PayPal account.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Hello @Tina5757,

    Thanks for posting to the Community regarding this issue, although I'm sorry to hear that you're experiencing difficulties connecting to Venmo in Simplifi.

    To clarify, when you navigate to Settings > Accounts, do you see "Venmo" as a financial institution? Also, do or have you had Venmo accounts added in Simplifi at any point?

    For the issue with PayPal, you'll want to create a separate post and outline the issue there since it's for a different bank —

    https://community.simplifimoney.com/discussion/8/how-to-post-to-the-community

    Please let us know so we can best assist!

    -Coach Natalie

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