Issues With Wells Fargo Credit Card
There seems to be an issue with my Wells Fargo Credit Card account. The account reflects a balance of $0.00 after a few days, sometimes after twelve hours, and the transactions are not updated.
I have to manually delete and reconnect the account for Quicken to update the information.
I have checked with my bank to make sure the account can be shared with Quicken, which is good on the bank side.
Any help with this would be greatly appreciated.
I am using Quicken Simplifi.
Comments
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@JayBlank, thanks for reaching out to the Community regarding this issue!
The next time the account in question stops updating, don't delete it. Instead, I'd suggest establishing a completely fresh connection with the bank by following these steps:
- Make all of the accounts with this bank manual by following the steps here.
- Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
- Carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.
Once the account is re-linked, go ahead and keep an eye on things and let us know if the issue pops up again before taking any further action.
Let us know how it goes!
-Coach Natalie
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