"Sorry, changes could not be saved." message after putting in expense details

System
System Administrator admin
edited May 13 in Troubleshooting

This discussion was created from comments split from:

Issues with Saving Progress/Changes?.

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Comments

  • Lawprofsr
    Lawprofsr Member

    I have been having this issue, too. I spend hours putting in expense details, categories, tags, notes, and then I get a message that says "Sorry, changes could not be saved." Then I look and some changes are kept and some (especially notes) are not. Really frustrating and wasting a lot of time and work.

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @Lawprofsr,

    Are you still encountering this issue? Are you getting any error messages when you open the web app or the mobile app or while manually updating (see sample images below)?

    I look forward to your reply!

    -Coach Kristina

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