"Sorry, changes could not be saved." message after putting in expense details

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System
System Administrator admin
edited April 15 in Troubleshooting

This discussion was created from comments split from:

Issues with Saving Progress/Changes?.

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  • Lawprofsr
    Lawprofsr Member ✭
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    https://community.simplifimoney.com/discussion/8239/issues-with-saving-progress-changes

    I have been having this issue, too. I spend hours putting in expense details, categories, tags, notes, and then I get a message that says "Sorry, changes could not be saved." Then I look and some changes are kept and some (especially notes) are not. Really frustrating and wasting a lot of time and work.

  • Coach Kristina
    Coach Kristina Moderator admin
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    Hello @Lawprofsr,

    Are you still encountering this issue? Are you getting any error messages when you open the web app or the mobile app or while manually updating (see sample images below)?

    Screenshot 2024-04-13 at 3.05.48 PM.png
    Screenshot 2024-04-13 at 3.05.38 PM.png

    I look forward to your reply!

    -Coach Kristina

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