Slow Performance after importing years worth of transactions (edited)

@Coach Natalie

I have 17 accounts (5 are manual and 12 are connected). When signing up I imported all my data from Mint. My data goes back to Feb 18, 2008.

I submitted feedback and received a reference id of 370347643388563201.

Let me know if there's anything else I can do to help. It would be amazing to get this sorted as it's holding back an otherwise very solid application.

Hi all. I am having the issues described in this thread as well. I've reported on some of my observations in this separate discussion here (many thanks to @Coach Natalie for pointing me at this thread and helping me so far)

Which looks like exactly what is being discussed in this thread. One thing to note for all of you here is that I have had SLIGHTLY better performance in the web UI if I switch from Chrome to Microsoft Edge (so far). But I don't consider the issue to be fixed by simply switching to Edge. It's just slightly less debilitating there (from a usability standpoint).

I actually have never imported any transactions manually, but I do have a lot of transactions overall since I have a total of 11 online institutions with 29 separate accounts spread across them. I started using Simplifi in Feb 2020, so I only have about 3 years of transactions across those 29 accounts.

I submitted feedback (371604379156090628) with the following text description:

"I have 11 online institutions and 29 separate accounts across them. The web app is very slow to respond to anything requiring a server update. See this thread in the community forum: [removed self-referencing link]."

Thanks,

Perry

@Coach Natalie, I would say has drastically improved over the last few months. But like @nmcmahon1215, editing transactions is still slow on both mobile and web versions. Opening the transaction detail dialog is quite fast, but saving will take over 5 seconds to complete. Even once I see the success message, the application still doesn't respond to any clicks for another 2-3 seconds after that. The initial load of both the mobile (Android) and web apps is also very slow. I have counted it's between 17-20 seconds to get the dashboard to load in both versions of the applications.

Navigation and generation site usability is greatly improved though. Please continue to thank the product team for that. Anything they can do to help those other problem areas would be very much appreciated.

Thanks!

Glad I found this because I've been experiencing the same for quite some time. Change a transaction's category. Wait a few seconds. Add a tag (make sure not to press tab after changing the category because it tabs automatically and if you also press tab, you'll end up in the notes box). Wait a few more seconds. Then click the Reviewed checkmark. Wait a few more seconds and then you can edit another transaction.

Same issue with editing a few transactions in a row. I need to wait a few seconds in between each. It gets tiring and a bit tedious, which means I review transactions less often which can defeat the purpose.

If I can provide more info to help debug this, please let me know, I'd love for it to be resolved! My transactions date back to 2019.

Thanks!

We are coming up on three years since this performance issue was first reported. Numerous users have confirmed the same behavior. I am a new Simplifi user as of two weeks ago, and it is painfully slow to edit transactions inline (the web interface, Google Chrome). A minimum of 10 seconds per edit. Is the dev team actually looking into this, or are they more focused on adding new features? I am happy to set up a screenshare any day any time if one of the devs wants to see what I'm experiencing, and I'm happy to share my data file. Or, give me access to the source code and I'll fix it for you. Whatever helps. But this needs to get addressed now. It's embarrassing.

4 seconds just to register the "reviewed" toggle is pretty significant to me.

Personally, the same reviewed toggle action takes nearly 16 seconds to complete on my desktop computer running a fairly recent and powerful CPU. At least on the website, I haven't seen much improvement since their initial release.

@Flopbot I have about 4,500 transactions in Simplifi going back to May 2020. Now that I see that number, I'm actually surprised that I'm having these issues with what seems like not that many transactions. I guess I shouldn't be, though, since it was already slow at 2,000 transactions last year.

To be fair, the green checkmark will appear before the 2 second mark, but Simplifi will be doing some operations for another 14 seconds that keeps the page unresponsive. Looking at the profile data, the main function to update the transaction is a little over 1 sec, and then there are several calls to encrypt/stringify the data that take the majority of the time. AFAIK this behavior is unchanged from when I looked at this last year.

The recent updates on mobile have improved performance so toggling the reviewed state on a transaction takes a little less than a second when I tried it on my phone just now. It could be better but not bad. I'm guessing the mobile version performs better than the website because it no longer does these unnecessary encrypt/stringify operations on every edit. I didn't care much about the mobile performance since I rarely use Simplifi on my phone, but maybe I should look into running the Android app on my Windows PC.

As a follow up, I've been managing the speed by using Chrome incognito mode and when it gets bogged down, I close the browser and re-open it. Kind of goofy, but has been keep me from going crazy.

Also using bulk edit as much as possible and being particularly patient with editing tags from the web "transaction grid." Sometimes I can coax the site along by closing the "transaction updated" box in the lower left.

New user from Mint.

Just chiming in with my poor experience so far with lag. Both web and app takes a long time to register any changes (searching transactions, adding tags, "Reviewing"). I submitted a Feedback and hope that some improvements can be made to improve.

I stumbled upon this thread after my patience finally cracked trying to reconcile transactions today. I've been using Simplifi for about three years now and am trying to decide whether to try to plow through the UX problems of the web app or switch to another financial tracking tool that performs as I'd expect a modern web app to perform. As a product manager working with a team building a web app, myself, I'd be embarrassed if my users experienced anything like a multi-second response time just from toggling a checkbox.

I'm happy to throw my data/experience onto the pile if it helps your product team fix the issue.