Credit Score: Share your feedback here!

13»

Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @N4KHQ, thanks for giving that a try and letting us know!

    I'm not sure what could be causing this at this point, so I'd suggest contacting our Support Team directly so they can privately obtain the info needed from you for an escalation.

    https://help.simplifimoney.com/en/articles/5077917-how-to-contact-support

    Let us know what you find out!

    -Coach Natalie

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Credit Score is now available in Early Access on the Quicken Simplifi Mobile App! 🎉

  • FutureEye
    FutureEye Member ✭✭✭✭

    Hi @Coach Natalie , I got mobile app updated today to version 5.2.1. Still no credit score. I have early access enabled.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @FutureEye, please try an uninstall/reinstall of the Quicken Simplifi Mobile App and let us know if that works for you.

    Thanks!

    -Coach Natalie

  • FutureEye
    FutureEye Member ✭✭✭✭

    done. @Coach Natalie still not showing

  • ajbopp
    ajbopp Member ✭✭✭✭
    edited March 28

    [removed - disruptive]

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @FutureEye, thanks for giving that a try!

    I'd suggest maybe just turning Early Access off and back on to see if that enables it for you. I believe the feature was released to all of Early Access, but our corporate team is off today for the holiday so I'm unable to check. If disabling and re-enabling Early Access doesn't do the trick, you might consider contacting Chat Support over the weekend to have the behavior reported.

    https://help.simplifimoney.com/en/articles/5077917-how-to-contact-support

    Let us know how it goes!

    -Coach Natalie

  • FutureEye
    FutureEye Member ✭✭✭✭

    Tried that too @Coach Natalie. No luck toggling early access button. I’ll wait for an update next week. Happy weekend.

  • FutureEye
    FutureEye Member ✭✭✭✭

    still not working on iOS. How about others in mobile?

  • Flopbot
    Flopbot Superuser ✭✭✭✭✭

    Where would this show up? As one of the dashboard tiles?

    Chris
    Quicken Desktop user since 2014.
    New to Simplifi in 2021.
  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Flopbot, you'd see it on the Dashboard and under Reports, just like the Web App.

    -Coach Natalie

  • Flopbot
    Flopbot Superuser ✭✭✭✭✭

    Okay, with 5.2.1 on mobile, I’m not seeing it yet. Maybe it hasn’t been officially released. I’ll wait patiently.

    Chris
    Quicken Desktop user since 2014.
    New to Simplifi in 2021.
  • Coach Jon
    Coach Jon Moderator admin

    Hello all,

    Thanks for your replies! If you could please try checking again for the credit score feature and let us know if you see it, that would be great!

    Thanks,

    Coach Jon

  • Flopbot
    Flopbot Superuser ✭✭✭✭✭

    I see it in the 5.2.1 Mobile App!

    Chris
    Quicken Desktop user since 2014.
    New to Simplifi in 2021.
  • FutureEye
    FutureEye Member ✭✭✭✭

    Hi all, I see it now.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    The Credit Score feature is now live to everyone on the Mobile App!

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    Thank you all for your feedback on the Credit Score feature!

This discussion has been closed.