Erroneous notification for low balance

strwrsdbz
strwrsdbz Member ✭✭
edited 8:51PM in Report a Bug

Hi

I got an email notification today about my projected balance going below $500, but the body of the message says the projected balance will be > $1500. Here's a screenshot of the message.

Screenshot From 2026-04-18 15-36-58.png

This looks like the same issue mentioned in the following post.

https://community.simplifimoney.com/discussion/15943/incorrect-projected-low-balance-under-500-email-notification-edited

Let me know if you need any more info.

Thanks

[Edited - Enabled Link]

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Comments

  • strwrsdbz
    strwrsdbz Member ✭✭

    Oh I see what's happening. The balance is projected to be negative $1,500.19 on that date, but the email doesn't show it as a negative number.

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @strwrsdbz,

    Thank you for letting us know you're seeing this issue. Is this the first time you've received an incorrect notification? If not, how often does this happen? Has this happened with any other types of notification?

    I look forward to your reply!

    -Coach Kristina

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