Apple Cash account balance incorrect on Iphone after latest update

Coach Jon

Hello @RobertTheNomad,

Thanks for the reply! Are you referring to the issue this thread is about, or a new issue you are experiencing with Apple Cash? For any new issues, we will want you to create a new post so that we can keep this current thread on topic regarding the issue here.

https://community.simplifimoney.com/discussion/8/how-to-post-to-the-community

Let us know!

SRC54

@Coach Jon Well, it's not fixed. As it has done for over a year, I transferred $60 to Cash App from Apple Cash, and it now shows my balance as $-60. No difference.

I can transfer some money in and it will fix it. Nothing at all has changed.

The actual balance is $+68.93. I am sending the screenshot from iPhone to you via DM since it has my wife's picture and name on it. Thanks!

Coach Jon

Hello @SRC54,

Thank you for the update. Can you please provide updated logs as well as let us know what the balance should be in this account? I will forward this to our product team once we have received this information.

SRC54

https://community.simplifimoney.com/discussion/comment/71013#Comment_71013

Will do, and am sending you a screenshot of actual balance from iPhone via DM. It is +$68.93.

Coach Jon

Thank you @SRC54,

I have forwarded this information to our product team and will continue to follow up here with any updates as they work on a resolution