Missing Alight Solutions (3 Merged Votes)

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  • ds824
    ds824 Member ✭✭
    edited April 1

    Please add the ability to add a Ford Motor 401k account. The websites are

    https://digital.alight.com/ford/

    https://worklife.alight.com/ah-angular-afirst-web/#/web/ford/login?forkPage=false

  • Anna71194
    Anna71194 Member

    I also would like a generic alight login- I need mine for UPMC.

  • kgpreet
    kgpreet Member ✭✭

    Request for PwC Alight

  • pat_carr
    pat_carr Member ✭

    Per a previous suggestion, I did go to my.plaid.com and was able to successfully add my employers Alight account into Plaid, despite Quicken Simplifi still not offering it as an option. I hope this means that it may be available soon. It seems as though the number of employers available keeps growing.

    Of note, the Plaid connection did not work at first and Plaid Support responded to my inquiry today to say that they believed the issue had been fixed. Again, I hope that Plaid fixing something on their end might spur Quicken to accelerate their addition of Alight solutions. The only difference appears to be the URLs.

    @Coach Natalie if this could get a nudge with the Dev team I know a lot of us would appreciate it. Especially since a 401(k) has the potential to significantly impact our overall net worth figure.

  • Drew
    Drew Member ✭✭✭

    @pat_carr , I have not found a means to connect with Plaid Support. How were you able to connect with Plaid Support?

  • pat_carr
    pat_carr Member ✭
    https://community.simplifimoney.com/discussion/comment/52459#Comment_52459

    @Drew try my.plaid.com/help. It's in the hamburger menu when you're logged into your my.plaid.com account.

  • Drew
    Drew Member ✭✭✭

    Thanks @pat_carr! It's my guess, that you used the chat box to communicate with Plaid support, correct?

  • Drew
    Drew Member ✭✭✭

    Unfortunately, the chat box is a no-go, and my Plaid portal does not provide any means to connect with Plaid support. It just points to support articles.

  • pat_carr
    pat_carr Member ✭
    https://community.simplifimoney.com/discussion/comment/52537#Comment_52537

    The chat box is what worked for me. You may have to find the right sequence of questions and responses to get to the "raise a ticket" option.

  • Drew
    Drew Member ✭✭✭

    Thanks for the feedback! Unfortunately, my chat box efforts resulted in a circle-jerk experience of let’s start it over and my inquiry's category option was removed.


    I’ll give it another shot, but work on wording to hopefully trigger “raise a ticket” option.

  • dizzyMongoose
    dizzyMongoose Member
    edited June 10

    Please add Alight for Electronic Arts:

    https://digital.alight.com/ea

    https://worklife.alight.com/ah-angular-afirst-web/#/web/ea/login?forkPage=false

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