Full Payee descriptions are needed (edited)

mjodotcom
mjodotcom Member ✭✭
edited November 26 in Feature Requests

Simplifi appears to apply its own algorithm for interpreting Payee info and dumbing it down to something shorter. When doing this however, context is often lost. I vastly prefer to have my transactions list match exactly how a payee would show up in my credit card. It seems that Simplfi already knows this information because it is shown when a transaction is expanded - I would prefer the ability for it to display that way by default, with an option to go to the way it is now if someone prefers. Makes more intuitive sense to me.

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  • Agree, this issue is making it difficult to categorize many of my most frequent transactions. The app is recoding payee to Apple when the original download payee was either 'Apple Cash' or 'Paypal Transfer' (used for appstore subscriptions). I'd like to retain the original payee information so I can recategorize accordingly. Similarly, I'd like to differentiate between Amazon credit card payments and shopping charges, but they all say payee 'Amazon'. It would be helpful to be able to turn off that auto-renaming of the payee to show the downloaded information like the OP suggests. Alternatively, custom rules for category and renaming could look at that original payee information in addition to the recoded payee so payee='Apple' and description keyword 'cash'  can be assigned to a different category than payee='Apple' description keyword contains 'Paypal'.

  • RobjWill718
    RobjWill718 Member ✭✭
    edited February 2022
    Your Payee descriptions are truncated.  This is a major flaw in your product.  The full payee description is needed in order to make accurate categorizations.  For example, I receive Zelle payments from some of my tenants.  However, the tenant's name is at the end of the payee description, and your system truncates it, meaning I can not determine who made the deposit, nor determine what apartment category to put it under.

    The problem is not the bank, because I use other services that pull in the full descriptions.
  • jpl373
    jpl373 Member
    edited November 26
    100%. Can't believe this problem exists.
  • shucker
    shucker Member
    edited November 26
    Seconded!
  • skltop45
    skltop45 Member
    edited November 26
    Thirded! most of the time just my name appears and I have to edit the transaction to see the vendor
  • brookd87
    brookd87 Member
    edited November 26
    causing me a huge issue, all my transfers just come up as "billpay withdrawal" so I have to log into my bank site to find out what it was an rename it. Very annoying.
  • AlanT
    AlanT Member
    edited November 26

    This really is a huge issue. I often transfer money between various accounts, but the payee makes no distinction between the various accounts.

    And they know how to do it since the Quicken app does include the last 4 digits of the account number for each transaction!

  • Jimmy Glass
    Jimmy Glass Member ✭✭
    edited November 26

    So, for "Payee"… I often just use this as a description of the transaction, and it is often not something that came from another system. It would be kinda nice to have a rule to translate the data from the bank to my "friendly name" for the Payee.

  • Flopbot
    Flopbot Superuser, Beta Tester ✭✭✭✭✭
    edited November 26

    @Jimmy Glass , by “have a rule”, are you talking about something different than Settings > Rules? This feature is Simplifi’s way of allowing us to set up tiles to automatically change the bank’s ugly titles “AMZN Mkpt US *TX8K7543567” to “Amazon”.

    Are you looking for something different?

    Chris
    Spreadsheet user since forever.
    Quicken Desktop user since 2014.
    Quicken Simplifi user since 2021.

  • jjh
    jjh Member
    edited November 26

    What is the rationale for truncating (and capitalizing, I've noticed) the Payees? This makes the tool harder to use.

    EDIT: Well, it sure looks like it's Citibank that's doing the truncating, since I'm also trying out Monarch Money and they are also getting bad payees.

  • Chooch327
    Chooch327 Member
    edited November 26

    Upvote for this one!

  • HealsBadMan
    HealsBadMan Member
    edited November 26

    +1 for this one, a ton of my transactions come across as "card purchase"

  • Mangle
    Mangle Member
    edited November 26

    I have the same issue on the Simplifi app with check card transactions from my credit union. 

    They’re mostly categorized correctly, so the info must be there, but all transactions only display as “Withdrawal Visa Check Card,” which makes it impossible to know who the actual payee was. 

    This is a major flaw because it makes almost all spending transactions impossible to use — and honestly it’s a deciding factor on whether this app can truly replace Mint/Intuit or even compete with other budgeting apps.

    Here’s an example, you can’t see a single actual payee:

    [edited image to reduce size]

  • Glimmer3721
    Glimmer3721 Member ✭✭
    edited November 26

    @RobjWill718 @Mangle @HealsBadMan

    I'm of the opinion that the Simplifi team needs to review how they import their data from some financial organizations.

    Perhaps this piece of data might be useful… when I look at transactions from my Credit Union in the "Appears on your statement as…" section, whatever is in this section is the same as the NAME element in a QFX download. The rest of the description is in my QFX's MEMO element. I know that Simplifi isn't doing a download of my data as QFX files per se, but it sure seems like a coincidence that's worthy of investigation. Maybe their imports from some financial institutions need to have mapping combine NAME and MEMO (or their equivalents) when pulling in data.

    Is anyone else seeing a match between the NAME element in their QFX downloads and what's in the "Appears on your statement as…" section?

  • Coltyboy
    Coltyboy Member
    edited November 26

    The payee descriptions are terrible and make the Simplifi much less useful. For example, if I get a haircut at Sorek barbershop, my bank transcation will say "Sorek East Austin". Simplifi will describe the payee as "Blvd" (which is a term not even associated with the business name. If I go get groceries at "Royal Blue Grocery", my bank calls it exactly that. Simplifi describes it as "Royal". To boot, Simplifi categorizes it as a "bank"! How does my bank know its categorized as groceries buy Simplifi seems to apply a random guess?

    The amount of time spent monitoring this stuff is just not worth it.

  • freckle14
    freckle14 Member
    edited November 26

    Currently incoming and outgoing venmo payments include only the sender's name in the payee field in Simplifi. Including the venmo description as it appears in venmo would help to more quickly identify the purpose of the transaction when reviewing in Simplifi.

    For example, instead of "Scott Paid" something like "Scott Paid - birthday gift" or even just "birthday gift" would be more useful.

    Also, for outgoing venmo payments and requests, including the name of the receiving person is more helpful than my own name (the sender/requestor), which is a given.

  • Analyze
    Analyze Member
    edited November 26

    please add this feature - former Minter.

  • taoman54
    taoman54 Member
    edited November 26

    This seems so fundamental. Hard to believe this issue has been happening for years.

  • AM2309
    AM2309 Member
    edited November 26

    Just bought Simplifi as a Mint replacement and I'm not even 2 hours into using it and this issue makes it pretty worthless. All my CU transactions are generic descriptors. Seeing as this issue was first raised over 2 years ago and it's still happening, it doesn't give me a lot of confidence that they do quick fixes. Not a great intro to the product.

  • Steakes
    Steakes Member
    edited November 26

    After transfer from MINT Payee field reads "CHECK NUMBER" instead of the description I assigned in MINT.

    Helpful agent suggested I use EXCEL to amend a column heading and create a new CSV file (which is specifically not recommended in the literature from Simplifi). I do not have EXCEL, and tried using Numbers to make the change, but the new CSV file would not upload. (I changed the Description" column to "Payee" as an experiment). Frustrating.

  • bunkzilla
    bunkzilla Member
    edited November 26

    Wow, glad I saw this. Was going to sign up for Simplifi but if this is the state of transactions, I'll pass and try something else.

  • Samir Anz
    Samir Anz Member
    edited November 26

    Also transferring from Mint. Same issues as everyone above. Payee shows as the check number and not the assigned Payee after importing. I found that eliminating the space between the word 'check' and the check's number in the CSV file under the "Original Description" or "Appears on your Statement as…" column ( the Thirds Column in the Mint CSV file) fixed this issue. ie.: replacing Check 2110 to Check2110 in the Third Column will now show the correct assigned payee in Simplifi after import (Note that the Second Column in the Mint CSV has the proper payee names we assigned to checks and other transactions in Mint). Simplifi has mapping issues based on descriptors in the Thirds Column of the Mint CSV.

    Likewise, payee names are truncated in the transactions view. When you go to create a payee rule, on the top of the rule creation box, Simplifi does show the full and proper payee name as it was in Mint and the proper "appears on statement..." content as in Mint. This payee name is however truncated in the transaction view. 

    ie. For my checking account: Payee shows as a truncated 'Macy's' after import into Simplifi. Actual Payee in Mint was 'Transfer to Macy's Credit Card.’ 

    When creating a transaction rule, the rule box states that Simplifi has the original Payee as 'Transfer to Macy's Credit Card' (despite only showing 'Macy's' as the payee.)  So, the original Mint data is embedded (hidden) somewhere in the payee filed in Simplifi. In the end, my rules perform a loop and transfer the actual payee name in Simplifi (only shown in the rule box) to the same actual name shown that I now retype in the ‘name to field’. 

    Oddly, the missing words from the truncated payee name in transactions view  appear in the keyword field in the rule box for renaming.  This is the same for many other of my accounts, such my Amex and my wifes Amex both show up as “American Express” and not the explicit names they had in Mint to distinguish them in transactions views and reports.

    Uggg. I am going into a loop trying to find a good Mint replacement.

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭
    edited November 26

    To import from Mint, use some links in the post below.

    Also, the column header names of the Mint CSV do not ever need changing. Instead change the transactions themselves. Another user made description and original description the same in the Mint CSV for import to Simplifi. This is to force Simplifi to pick up the correct payee name. Simplifi seems to favor the original statement name in imported files from Mint.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • curlyq
    curlyq Member
    edited November 26

    All Credit Union transfers list generic descriptions like "ACH Withdrawal" or "ACH Deposit." If I'm logged into my bank, I can see a lot more is listed in the description field. I don't understand why it doesn't show up in Simplifi and it's going to drive me nuts. 😠

  • taoman54
    taoman54 Member
    edited November 26

    I don't understand why it doesn't show up in Simplifi and it's going to drive me nuts.

    It's because Simplifi truncates the payee description when downloading/syncing. That's what this whole thread is about.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    edited November 26

    @curlyq, I'd suggest reporting what you're seeing in a separate post so it can be looked at.

    Thanks!

    -Coach Natalie

  • Emacken
    Emacken Member ✭✭
    edited November 26

    Partial workaround I found for this: if you create a rule to rename a transaction, the rule function can somehow see the whole payee description. For instance, I have a handful of recurring transactions that go through paypal, and on the transactions page, they all only show up as "POS Withdrawal: PAYP" or some such, but when I go to rename and tick the create rule box, the 'rename all transactions with' shows the remaining words in the title. (Of course, you have to know beforehand that this is one of your recurring transactions, and if you mess up the rule or the rename you have to close out of the transaction without saving and start over. But very helpful if you know you're going to be spending at the same place frequently.)

  • quick username
    quick username Member ✭✭
    edited November 26

    Plus 1 for this. The truncating and flawed renaming programming makes the product worse not better. Simply leaving the statement description unchanged would be great.

  • eecer
    eecer Member
    edited November 26

    Upvoted this one. The random renaming it does can be horrible. I have some transactions that match exactly what’s on my actual bank account with a long string that I can create an easy renaming rule for. Then I have another transaction that just comes through as “Card” and a renaming rule will change all transactions that have the word “Card” in it.

  • classicspam
    classicspam Member
    edited November 26

    Does anybody know how the app decides to truncate the appears on statement to create assign the payee....literally just had "pepboys store #xxx" create the payee "boys"....also when implementing rename rules does it look at the whole appears on statement string or just whatever random things it decides to name the payee as?