Ability to mark Recurring Reminders as "Scheduled"/"Paid" [edited] (19 Merged Votes)

124

Comments

  • Frustrated406
    Frustrated406 Member

    To give you an idea of how absurd it is not to have this feature, the only solution that I can come up with is to create a spreadsheet (yes, can you imagine paying for Simplfi and still having to create spreadsheets to accomplish very basic tasks?) that includes all my credit cards, bills, their due dates, statement balances, minimum due, and have a cell for status (due, paid, etc). Then manually review that spreadsheet once a week and schedule any payments that aren't automatic (of which there are many).

    Are you not ashamed that your software is forcing your users to create external spreadsheets and manually review them just to make your software meet their minimum needs? Actually - that reminds me that there's something called "Tiller" that's a bunch of spreadsheet templates.

    I might as well go look at that and see if it will work for me because it's obvious that Quicken doesn't have any plans to provide this basic functionality that all these customers have been requesting for over 4 years now.

  • dagnabit2000
    dagnabit2000 Member ✭✭✭
    edited March 10

    @Frustrated406 I feel your pain… I have been waiting for this for a long time. In fact, this month I accidently paid my gas bill twice. Not the first time. Perhaps every user that follows this thread should post when they have an issue that is cause by not having this capability. @Coach Natalie mentioned a long time ago that they were looking into how to implement this capability, not sure how difficult it is to add a green check box, on the current month transaction GUI, that says, "Scheduled". The check box would have no other functionality and the box would be updated manually by the user. Maybe the developers are over thinking this request.

  • ajbopp
    ajbopp Member ✭✭✭✭
    edited March 10

    I have not had this experience since I started using Q-Simplifi. It had happened to me a few times in the years before I made the switch.

    But then, I use a green flag to identify transactions that have been paid. It's quick, easy, and foolproof.

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • Frustrated406
    Frustrated406 Member

    The green flag would be a fine workaround except that it doesn't appear on the "Bills & Payments" screen. If it's already entered as a transaction that's been downloaded from a financial institution, what's the point of setting a flag on it if you're using the "Bills & Payments" screen to… You know… MANAGE BILLS AND PAYMENTS? LOL…

    Even having those flag options available on the transactions listed on the bills & payments screen would go a very long way toward addressing this issue, especially as a temporary workaround. Since the colored flags aren't used to link/alter transactions, it wouldn't change any functionality that might damage other components.

    It would be an unelegant but acceptable workaround. At the very least, we wouldn't have to be double-paying bills, as @daganbit2000 has experienced repeatedly as mentioned in this thread. If the result of a design oversight that the company has been "looking into" for over 4 years now is that your customers accidentally double-pay bills or, even worse, miss a payment, then I would hope that Quicken would do whatever it took to address this.

    PLEASE COMMENT AND UPVOTE THE ORIGINAL POST IF THIS IS AS BIG OF AN ISSUE FOR YOU AS IS FOR ME. Thanks.

  • idlehand
    idlehand Member ✭✭

    I am still using another software to flag my bills as scheduled so I don’t overpay or miss a payment.

  • Frustrated406
    Frustrated406 Member

    Thanks, Idlehand. May I ask what software you use to manage your bills on top of paying for Simplifi? Do you find Simplifi's "Bills & Payments" screen helpful? If not, what are your biggest complaints about it?

  • idlehand
    idlehand Member ✭✭

    I am currently on the free trial as a Mint user. Only really used Mint to track credit card purchases but my main goal is to have a 12 month forecast of my cash flow.

    I use a software called Balance Forecasting App. It’s not perfect but does the job and only $20 a year.

    I have been looking for an all in one solution to keep a budget, reoccurring bills, connect with all my accounts and have an accurate cash flow. I have yet to find a software to accommodate my needs. I can’t be the only one that needs simple functionality.

  • Frustrated406
    Frustrated406 Member

    Thanks, idlehand. Mint wasn't perfect either but wow - they really had the bill pay feature dialed in (along with credit cards). Previous Mint users are all over the place trying to find a suitable replacement and it's obvious that there isn't one. I don't mind paying a company while they develop their product but I've been absolutely baffled that this most basic of functions with financial management doesn't exist in any of them!

    As far as I can tell, it's going to be a race between Simplifi and Monarch to see who can roll out (what I would consider) the very basic features that people loved in Mint (the ability to mark bills as paid, credit card balances, min. payments, statement balances, etc).

    I don't know who will win the race. Simplfi is a bigger company, but since Simplfi has been ignoring this request for over four years, I suspect that I may switch to Monarch. Then again - maybe not. I don't have any loyalty to either company yet but I'm paying for both and using both to see which is the best of many imperfect solutions.

    I can tell you that from the amount of complaints on Reddit, etc., that whoever ends up rolling out these basic functions first will likely dominate the market and win the millions of Mint customers who are about to be booted from Mint when they finally pull the plug.

  • ajbopp
    ajbopp Member ✭✭✭✭

    I'm probably missing something obvious, but if I'm paying something manually (rather than an automatic debit) I've always considered it a best practice to add the transaction to the Transactions list and link it to the spending plan item as soon as I cut the check.

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • idlehand
    idlehand Member ✭✭

    Manual one off checks is exactly how you explain it. My challenge and many others is what about the monthly bills that vary month to month. Take your electric bill, if last month it was $150, and this month is $175. There is no way in the spending plan/bills & payments to let me know the amount is correct or if I paid/scheduled it.

    That is my biggest gripe with Simplifi. It should be the core of a financial budget software.

  • ajbopp
    ajbopp Member ✭✭✭✭

    The method I described above would seem to me to do almost exactly what you want. This process would make immediately obvious in the spending plan if it's paid or not, based on whether the amount is the approximate budgeted amount or the precise month's bill. I do this monthly with my utility bills even though they are automatic payments, but if they were manual payments then I would immediately know whether or not I have paid it.

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • Frustrated406
    Frustrated406 Member

    Exactly. If I wanted to use a checkbook registrer with a #2 pencil, I am perfectly capable. The whole point of paying for software is that it's supposed to make life simpler through automation. While there are many things I really like about Simplifi, and even prefer over Monarch or any of the many other options I've tried, this particular feature set is the one that has me (and most previous mint users) going in circles and pulling their hair out, creating a spreadsheet to manually update, etc.

    Here's a small sample if you haven't done a search engine deep dive on this issue lately: https://www.reddit.com/r/mintuit/comments/17p4t6c/what_app_shows_credit_card_bills_due/

  • Frustrated406
    Frustrated406 Member

    I'd much rather just pay the bill through whatever bill payment method, then mark it as paid and let the software do the linking. What's the point of manually creating transactions and linking them when the software is perfectly capable of doing that? It's just another several steps in the process that could easily be eliminated with a simple fix.

    The software is called Simplifi, not Complicify. ;-)

  • ajbopp
    ajbopp Member ✭✭✭✭

    I don't know how it can create and link a transaction that it doesn't know exists yet, and cannot know about until it downloads it from the bank. I think that's what you're trying to address - trying to make the app aware of something that not even the bank knows about yet - that a particular payment was made.

    Just FYI, this idea post has my upvote (for "scheduled," not paid when something is not, in fact, cleared by the bank). I'm just trying to point out that there's a painless way to achieve what you want without waiting for the dev team to implement a largely extraneous function. Yes, your way would allow you to do this the way you're used to in other software in addition to the way you can already do it, but some here are acting like the result cannot be achieved in Q-Simplifi.

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • Frustrated406
    Frustrated406 Member

    We’re talking about recurring bills and credit card statements, not things that “don’t exist yet.”

    I’ll give your suggestion a try - thanks. Credit cards and statements are another animal that your suggestion doesn't resolve but i appreciate that you’re trying to suggest a solution.

  • ajbopp
    ajbopp Member ✭✭✭✭
    edited March 10

    See there? That's exactly what I mean about missing something obvious. I was proceeding under the impression that we were talking about making sure we pay bills on time, or don't pay them twice.

    Given that presumption, my feeling is that the place to go to see if you've paid something is Transactions, not Bills and Payments. The Bills and Payments area is where you define what needs to be paid, when, and how often. It's not well-suited to track what you actually have paid, even if it's kind enough to give you the basics on that for the current month. But the final word on whether or not a transaction exists - which will not exist until you either tell Q-Simplify that it exists, or the bank does, is in Transactions.

    All that being said, if my current understanding is correct, what is really desired is that in the Spending Plan, there should be a third option for this

    and that that third option should be "Pending," just as it is in the Transactions section.

    That is an idea I could get on board with, though it wouldn't be my highest priority. Seems like there are bigger fish to fry at the moment *coughwatchlistscough* For the moment I'm perfectly happy myself to use the Transactions area for what it's intended for.

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • Frustrated406
    Frustrated406 Member

    I actually had a long chat with support about this when I first signed up (specifically credit card payments due). They basically said that what I was looking for wasn't possible and that it wasn't on a roadmap. I'll look again at the spending plan as you suggested and see if it's possible to make it a logical dashboard for paying/marking paid upcoming bills. I may be wrong in thinking that it will create many extra steps and be more laborious than it should be. Maybe it will be more efficient.

    Honestly, I'm pretty burnt out on trying demos of different products just to discover awful weaknesses and shortcomings that make me cancel and move on. All my bills are paid for the next two weeks and I'm probably going to step away from all this for a few days and just take a break.

    Thank you for your suggestions - I'm looking forward to trying them out.

  • EricR
    EricR Member

    I would this ability; I have a lot of bills that get paid in various ways, automatic payment (which I setup through the payee's portal), bill pay (which I use through my bank account to send a check to the payee on a certain date for a certain amount). Today, any bill that is going to to be automatically withdrawn from my bank account has an "Autopay" label in the name. Which isn't ideal. The bigger problem is bills that I have scheduled for bill pay through my bank account. There is no way of marking a bill as "going to be paid via…whatever" when I see it due in 3 days. I would love this feature!

  • skibunny2k
    skibunny2k Member

    i vote for a function to show bills paid or mark as paid

  • DannyB
    DannyB Superuser ✭✭✭✭✭
    edited May 18

    Feature Request:

    To add an option in the Edit Reminder to manually mark a bill "Paid" and/or, if the balance for the current month is set to $0.00, the bill status is changed to "Paid."

    Note:

    There is currently a feature request in review that is similar to this request HERE. That feature request as it stands, is the aggregation of at least 19 separate feature request posts and some of the comments reflect what this feature request is about. It may be that what I am suggesting is already in consideration as one of the options when editing a monthly reminder.

    Rationale:

    I have a couple of utility bills that have a zero-balance 1, 2 or 3 months out of the year due to credits I receive during the course of the year. As a result, I don't have a transaction to match up with these bills in those months and the bills go into "Past due" mode after the usual date they are paid.

    My practice has been to delete these bills in the months they have a zero-balance to get that Past due out of my list of bills for the month.

    Setting the balance for the current month reminder doesn't affect the "Past due" status and thus deleting the current month reminder is the only option to keep from having a past due bill at the end of the month.

    By having an option to mark the bill as paid and or changing the balance to $0.00 changing the status to "Paid," the bill reminder can remain in the list for the month.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    Is this explicitly surrounding bill-connect-connected bills? (I'm asking myself, how else would it know the balance is $0.00.)

    Bill Connect has been frustrating, but I haven't given up on it. I am excited that they may be working to improve the connection with credit card billers, though it's unclear when exactly that will be available (the fact that they're working on it is a good sign, though).

    Regarding marking recurring transactions as paid, there is an existing idea you may want to add a vote to:

    -Rob


    Rob Wilkens

  • DannyB
    DannyB Superuser ✭✭✭✭✭
    edited May 18

    Not necessarily. I wasn't thinking about the Bill connect feature though if it is working for a particular bill and the balance is updated automatically to $0, then, yes, that would be nice too.

    The particular bill I was looking at this month didn't update automatically to $0, I changed it manually and then noticed it was still Past due. This brought this idea to mind. I will end up deleting the reminder for this month since I won't be making a payment.

    I doubt this will get much traction and I have no idea how many this may affect or if it's worth whatever time it would take to code.

    The feature request you referred to (which is marked as being in review) is specifically about marking an upcoming bill as "Scheduled" or some such. I wouldn't want an upcoming unpaid bill marked "Paid" until it is actually paid. However, I can see the benefit of having a "Scheduled" or some such as another option for monthly reminders. My idea is for bills that have a $0 balance specifically which would, I imagine, have a narrower number of usages but could be an option added to the list of possible edits for a monthly reminder.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • RobWilk
    RobWilk Superuser ✭✭✭✭✭
    edited May 18

    It got a vote from me, for some credit cards, I have manually edited date-of-statement recurring $0 "pay statement balance" reminders.

    In my view, this would only mark a $0 bill paid if the date has reached (or passed) the due date and it is still zero. Being a date in the future that's $0 probably shouldn't be marked paid - as in my example above,.


    Rob Wilkens

  • DannyB
    DannyB Superuser ✭✭✭✭✭

    @RobWilk I edited my original feature request post to acknowledge the existing feature request. One of the coaches may end up merging this one with the other older (originally posted in 2020) post.

    Thanks for pointing it out.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • DannyB
    DannyB Superuser ✭✭✭✭✭

    All my credit cards are set up for auto pay, full balance due on the due date*.

    I have certain expenses set up to be paid through certain CC's (this keeps my CC accounts active) and since these are the only charges on those CC's each month, I know what the balance will be and that it will be paid on time.

    As a result, I don't have the recurring CC payment reminder set to 0 in my Spending Plan. I leave these payments as excluded from SP and Reports.

    *The CC I use for the majority of our monthly Planned Spending allows me to split the auto pay between two payments. Since all these charges are covered in my Planned Spending the funds to cover them are available for these payments when they roll around.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • Flopbot
    Flopbot Superuser, Beta Tester ✭✭✭✭✭

    Got my vote. I had this with a non-linked bill. I had a credit and as a result didn't owe for 3 months. This would have been useful - more mentally than anything since I just deleted the individual reminders. However, mentally, I would have like to click "Mark as paid" instead of "delete".

    Chris
    Spreadsheet user since forever.
    Quicken Desktop user since 2014.
    Quicken Simplifi user since 2021.

  • EL1234
    EL1234 Member ✭✭✭✭

    When this happens with my credit cards (I have some cards that are rarely used) I just delete the reminders.

  • DannyB
    DannyB Superuser ✭✭✭✭✭

    @EL1234 That’s been my practice too.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • BobS54
    BobS54 Member

    Not being able to mark an upcoming bill reminder as already scheduled / paid is an epic fail. I'm brand new to Simplifi and cannot believe this request has been out there for so long (with no resolution). I've been with Quicken Classic forever, but the bank interface started giving me grief. So, I decided to try give Simplifi. Not being able to mark these transactions accordingly in advance is unacceptable. That's basic accounting????? I may cancel while I still can.

  • kents
    kents Member ✭✭

    I agree, but for a different reason. We send some bills via email mail, so being able to mark the transaction as paid before the check is processed is a big advantage for cash flow and available funds.