Troubleshooting

Discussion List

• 
  Savings Goals won't recognize date

  Closed Aloveyu2 1 view 1 comment 0 points Most recent by Coach Kristina March 15
• 
  How do I request a full dataset deletion in my simplifi account

  Closed Drake 11 views 1 comment 0 points Most recent by Coach Natalie March 12
• 
  Spending update notification data seems to be incorrect (edited)

  Closed RobI 25 views 2 comments 0 points Most recent by RobI March 12
• 
  Past due bills cannot link to transaction (edited)

  Closed RobI 21 views 4 comments 0 points Most recent by Coach Natalie March 11
• 
  Pending expenses downloaded as income (edited)

  Closed squirrelbeforesunset 21 views 3 comments 0 points Most recent by Coach Jon March 11
• 
  Unable to turn off rollover in planned spend (edited)

  Closed shely6875 11 views 1 comment 0 points Most recent by SRC54 March 9
• 
  Canadian Subscriber - can’t enter postal code?

  Closed JasonJ 23 views 3 comments 0 points Most recent by DryHeat March 9
• 
  Incorrect Projected Low Balance Under $500 Email Notification (edited)

  Closed katfct 11 views 1 comment 0 points Most recent by Coach Kristina March 8
• 
  Android App and Website Down?

  Closed Daedalus 12 views 1 comment 0 points Most recent by Coach Kristina March 7
• 
  Balance history incorrect after removing/adding holding

  Closed bling 21 views 1 comment 0 points Most recent by Coach Jon March 6
• 
  Credit Score - Verification Link Failed error (edited)

  ThisIsTiresome 336 views 36 comments 0 points Most recent by jd_22622 March 6
• 
  Help! My monthly Planned Spend went haywire!

  Closed Christina 31 views 5 comments 0 points Most recent by Coach Natalie March 3
• 
  scheduled transaction transfers not syncing

  Closed kigrgk 11 views 1 comment 0 points Most recent by Coach Natalie March 3
• 
  Spending Report on iPadOS 18.7.3 Not Changing Transactions List When Selecting another Category

  Closed Forteleza 31 views 3 comments 0 points Most recent by Coach Jon February 27
• 
  Zero balance for manual liability account (edited)

  Closed mizwhyt 33 views 11 comments 0 points Most recent by DryHeat February 27
• 
  Still receiving new bill e-mails after having dataset deleted (edited)

  Closed TheReal702 42 views 7 comments 0 points Most recent by Coach Jon February 25
• 
  Net worth will not update after adding manual mortgage account

  Closed kingcon1 35 views 3 comments 0 points Most recent by Coach Jon February 24
• 
  Transfer linked to transaction from last month (edited)

  Closed System 21 views 6 comments 0 points Most recent by Coach Natalie February 24
• 
  "Projected spend" keeps changing from where I set it

  Closed ClaireD 12 views 1 comment 0 points Most recent by Coach Jon February 23
• 
  Deleting Future Reminder (not next reminder) deletes previous reminders

  Closed RobWilk 21 views 4 comments 0 points Most recent by EL1234 February 19
• 
  Screenshots not allowed on Android Pixel 10 phone and Pixel Tablet

  Closed schwoeg1? 43 views 11 comments 0 points Most recent by Coach Natalie February 17
• 
  Split Transactions Not Showing Up in Planned Spending or Other Spending

  Closed pastchief8 33 views 7 comments 0 points Most recent by pastchief8 February 16
• 
  Problem with anything requiring internet access on DuckDuckGo (edited)

  Closed RThorp 33 views 5 comments 0 points Most recent by RThorp February 15
• 
  Merged: Why Do Recurring Reminders Get Dropped from Checking Registry

  Closed MikeBtp 1 view 0 comments 0 points Most recent by MikeBtp February 14
• 
  Fidelity investment transactions in a checking type account show incorrectly (edited)

  Closed bob303727 92 views 10 comments 0 points Most recent by SRC54 February 14
• 
  Mouse scrolling while in Transaction Activity Screen

  Closed David Dorsey 12 views 1 comment 0 points Most recent by SRC54 February 14
• 
  Manual Transfer Linking Bug

  Closed N4KHQ 161 views 22 comments 0 points Most recent by N4KHQ February 13
• 
  Transactions Found shows wrong count on mobile (edited)

  Closed davidcwalls 31 views 4 comments 0 points Most recent by Coach Natalie February 12
• 
  Editing the date on one side of a linked transaction is affecting the other side

  Closed ejs 71 views 9 comments 0 points Most recent by Coach Natalie February 9
• 
  Requesting followup on bug

  Closed N4KHQ 31 views 3 comments 0 points Most recent by Coach Natalie February 9